Since implementing eGuests from eCom Hotels, The Feather Hill Boutique Hotel has seen a game-changing shift in how they understand and engage with their guests. From effortless integrations with NightsBridge, HTI, and HotSoft, to unlocking rich guest insights and launching personalised messaging, eGuests is everything the hospitality industry has been waiting for. “It’s like someone finally read our minds,” says Erik Du Preez, part of The Feather Hill Boutique Hotel management team. “We’ve wanted a tool like this for years, something smart, visual, and genuinely useful. The eGuests dashboard shows us exactly what we need to know: who our frequent guests are, which channels are converting best, and even which day of the week brings in the most revenue.” Insights that drive strategy With just…